Hi Bruce – I have been given your number by a tenant of ours who swears by your service and reasonable charges – please could you send me through your relevant paperwork, insurance details etc so we can add you to our referred contractors list 🙂 Thank you – Adrienne

This is a real contact form enquiry we received recently through our website.

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This isn’t a one off. Many of our clients come from word of mouth referrals such as this at Southside Plumbing. We find over and over again our clients are happy with us because we provide a quality service at an affordable price.

In fact, many of our clients are long term happy clients here at Southside Plumbing. We value healthy, long term relationships with our clients and achieve this by providing a good old fashioned affordable, honest plumbing service. We would rather build long term relationships than make a quick buck and rip someone off.

Does your current plumber provide a great service that you would rave about? If so that’s great. There is many great plumbers out there :)… But there are also many who overcharge and don’t do a great job. Here is some things to look out for with your plumber:

A Good Plumber Will Respect Your Time

We think it’s just decent courtesy and respect to try as much as possible to be on time. Sometimes circumstances are out of our control and we can’t always make it on time. In which case we call and let our clients know we are running late as a way of respecting them and their time.

They Will Respect Your Home

Plumbing can be pretty messy. But we also realise your home is your sanctuary. We do what we can to ensure we don’t leave your house in a mess when we are working in your home. Simple things like wiping feet, putting down protective sheets where possible and cleaning up after our work is done are all ways we respect your home.

A Good Plumber Will Answer Your Questions

We get it. It’s your home and you want to know what’s going on. We always try to answer your questions as simply as possible so you can understand what’s happening in your home. We love to help our clients in this way because we value relationship.

They Will Give Unbiased Recommendations

With Southside Plumbing you will find honest, unbiased recommendations for the latest products such as hot water units and tap fittings. We don’t recommend what gives us the best commission or what product will break down in a year so you can pay us to fix it, but what product will actually serve you.

You see, we believe that by helping you it actually helps build strong customer relationships which are the foundation of our business. We value relationships over quick money. It’s what motivates us to keep doing what we do everyday. Knowing that we have served you and that you will probably tell your friends about us.

So there you go… Four things to consider for your plumber. If they don’t make the cut, give us a call today. We are happy to help you see what good plumbing in Perth is all about!